How to order Rooted.

If you are a small, independent bookshop or business, you can use the below form order Rooted directly. To place an order for paperback copies of Rooted, the publishers can raise a proforma invoice, which can then be paid for by bank transfer or over the phone.

If you would like us to raise you a proforma invoice, please provide us with the following details: 


FOR UK/IRELAND DELIVERY

  • On bulk orders (10+) we can offer a 35% discount on a sale-or-return basis, or a 40% discount on a firm sale basis.

  • To clarify, sale or return means that at your cost you can arrange to send any unsigned and/ or undamaged copies back to us within six months of the order date.  After the six-month deadline, returns will not be accepted.

  • Under firm sale conditions, the books will be non-returnable and non-refundable.

  • Larger orders (300kg+) will be delivered via pallet, which will be quoted for with the invoice. We are only able to offer kerbside pallet delivery.

  • If there are any special requirements for delivery, please let us know in advance of placing your order. We cannot confirm that these delivery requirements can be met if they are outside of our remit.

 

FOR EXPORT ORDERS

  • On bulk orders (10+) we can offer a 35% firm sale discount.

  • All orders shipped outside of the UK are offered on a firm sale basis only so are not returnable or refundable.

  • All orders shipped outside of the UK are sent DAP. We will quote for the cost of the books and courier only, the delivery recipient will be liable to pay any duties, taxes, or fees that the shipment incurs.

  • The delivery recipient is responsible for their own customs clearance. If your order fails to clear customs for any reason, no refund will be offered.

  • An EORI number is required for any order of 5+ copies delivering to an EU address. This must be registered to the country we are delivering in to.

  • Please note, we cannot deliver to hotels or event venues.

 

IMPORTANT INFORMATION:

  • Please double check the delivery address is correct as it cannot be amended once payment is made.

  • If you do not hold an account with us, then payment is required upfront before any goods can be despatched.

  • Please provide an email address that the final invoice can be sent to.

  • Delivery cannot be made on a specific date or within a specific time frame, we can aim to despatch an order to arrive on your preferred date, but this is not a guarantee.

  • We can accept payment over the phone via credit/debit card, or via BACS. To comply with GDPR, card payments can only be made by the card holder.

  • Full details on how to make payment will be sent to you along with the proforma invoice. Please note that payment via BACS may take 1-2 working days to clear before we can raise your order, so this is not advised for urgent orders.